This policy explains how JKORIA LLC handles information in connection with KORIA ONE, the koriaone.com website, and DealChaser.
Information we collect
We may receive information you provide when you contact support, purchase DealChaser, or subscribe to Managed Cloud. This can include your name, email address, business details, order information, and support correspondence. Payment providers process payment-card data under their own privacy policies.
Website information
Our web server and service providers may record technical information such as IP address, browser type, requested pages, timestamps, and security events. We use this information to operate, secure, and improve the website.
DealChaser data
Data stored in Solo remains on your local device. Data stored in Self-Hosted remains in the environment you manage. For Managed Cloud, business data is stored in the customer environment we maintain to provide the service. JKORIA LLC does not sell customer business data.
How we use information
- Provide purchases, licensing, Managed Cloud, and support
- Maintain security, prevent abuse, and troubleshoot issues
- Send service-related notices
- Meet legal and accounting obligations
Service providers and transfers
We may use service providers for hosting, payment processing, email, and related operations. They may process information on our behalf subject to their agreements and applicable law. Depending on your location, information may be processed in another country.
Retention and security
We retain information only as reasonably needed for the purposes described above, legal obligations, dispute resolution, and enforcement. No security measure can guarantee absolute protection, but we use reasonable administrative and technical safeguards.
Your choices and rights
Depending on where you live, you may have rights to request access, correction, deletion, restriction, portability, or objection. Some information may need to be retained where required by law.
Contact
For privacy questions or requests, email support@koriaone.com.